Hi @michael8888
Thank you for contacting our support team today. My name is Nathanael and I will do my best to help you get this resolved ASAP.
Can you please give me a link to your form so I can check this out? If you prefer not to post the URL publicly, you can open a support ticket here instead: https://formidableforms.com/new-topic/
I’ve tried to reproduce this issue on my dev site, but have not yet had any success. We’ve also not received any reports of similar issues from other users recently. I suspect there may be something unique to your setup that is causing this.
It would be helpful to test to see if anything on your site is interfering with Formidable and causing the issue. Could you please go through the following steps?
https://formidableforms.com/knowledgebase/what-plugins-are-known-to-cause-conflicts/#kb-how-to-find-a-conflict
If the issue doesn’t show up while your website is running under these default conditions, you can reactivate your plugins, one at a time, and test after each activation to see when the issue reappears. When it does, the last plugin activated is the likely source of your problems.
———-
Some hosts have an easy way to create a staging site. If yours doesn’t, you can copy your site using free plugins like
All in One WP Migration, Duplicator, or any other plugin or system you like. Your host may also be willing to create a staging site for you if you ask.
Let me know if you have any questions about this.
Best,`
Nathanael
Thread Starter
Michael
(@michael8888)
Thanks for the fast reply. If you can’t replicate the issue, it is probably a conflict with another plugin. I will take a closer look when I have more time.
By the way, If I enable Load and save form builder page with AJAX, reCAPTCHA v3 isn’t displayed at all. reCAPTCHA v2 works.
Hi @michael8888
If yo find any further info on the cause of this conflict or you need further assistance troubleshooting, can you please open a ticket here where our entire support team will be available to help: https://formidableforms.com/new-topic/
Best,
Thread Starter
Michael
(@michael8888)
We have so many plugins. It costs too much time to sign up for each and every plugin if problems come up. Besides, the WordPress community benefits more if all issues are discussed here. So If I find the cause of the issue I will report back here.
