Recaptcha v3 issue

  • Resolved 2712chandra

    (@2712chandra)


    1 year, 4 months ago

    When I try to login my wp-admin with right credeantials I have not able to login also Login button dissbled, when open my console then console show error: 

    recaptcha__en.js:355 Uncaught Error: Invalid site key or not loaded in api.js: 6Leo86ofAAAAAHpD4Ahg-xxxxxxxxxxxxxxxx
    at Array. (recaptcha__en.js:355:287)
    at recaptcha__en.js:278:413
    at login.1736960042.js?ver=1.1.15:104:16

    I have not used any recaptcha plugin, I’m using wordfence plugin, there I’m enable to recaptcha (wp-admin > wordfence > login security > setting > recaptcha checked.

    I have saw this question many members already asked but they un-checked recaptcha option finally. There I need to enable recaptcha what I do?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support wfmargaret

    (@wfmargaret)

    1 year, 4 months ago

    Hi @2712chandra,

    Thanks for reaching out! That error means there was an issue with the reCAPTCHA key or secret.

    Go to https://www.google.com/recaptcha/admin and check if you’re using the correct key for that site, and that you’re using a “v3” key. It sounds like you already are, but double-checking doesn’t hurt. (A v2 key might look similar, but doesn’t work with the v3 captcha.)

    If everything looks ok, you should also go into the settings for that site using the gear/cog icon, and check that the “Domains” section includes the site’s domain. 

    If everything looks correct and you still receive that error, please try generating new keys. Let me know how it goes!

    Thanks,
    Margaret

Viewing 1 replies (of 1 total)

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