reCaptcha WooCommerce Problem

  • Resolved Fantou

    (@fantou)


    4 years ago

    Hello,

    I’m having a problem when I’m using Defender’s reCaptcha Module with WooCommerce : When I try to create an account, to login or to ask for a new password, nothing happen.

    When I deactivate Defender and recaptcha module, it works well.

    Is there something I miss in the configuration?

    Thanks in advance for your help

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Kris – WPMU DEV Support

    (@wpmudevsupport13)

    4 years ago

    Hi @fantou

    I hope you are doing good today.

    I made a test on my lab site and I cannot replicate this issue with ReCaptcha module. Can you make a test and enable Defender but keep ReCaptcha module disabled and see does the same issue exists?

    Please let us know about the results.
    Also, do you see any kind of errors in the browser console?

    Kind Regards,
    Kris

    Thread Starter Fantou

    (@fantou)

    4 years ago

    Hello Kris,

    Thank you for your answer. The problem was with an incompatibility with the theme used.
    For information : it was only with the recaptcha module activated. When Defender is activated but not the recaptcha, it’s ok 🙂

    Thanks for your quick help! 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: Fantou
  • Last activity: 4 years ago
  • Status: resolved