Receive Message “Card Code is required” When Submitting Payment

  • Resolved lyriac

    (@lyriac)


    3 years, 6 months ago

    I’m using GetPaid with Authorize.net.

    After filling in the credit card info on the payment form and submitting, I receive message “Card Code is required”.

    Not sure how to resolve this. If “card code” refers to the CCV number, I am positive the value I’m entering is correct (tried several different credit cards, and same result).

    Any clue what this message means?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Paolo

    (@paoltaia)

    3 years, 6 months ago

    Hi,

    is it for a single payment or recurring?

    Did you test with sandbox and an authorize.net test credit card and see the same?

    If you haven’t tested, could you please try?

    I alerted the developers about your issue and asked them to follow up.

    Let us know.

    Thanks,

    Plugin Author Stiofan

    (@stiofansisland)

    3 years, 6 months ago

    Please make sure the card code is not set as required in your account.

    Login to your Authorize.Net Account.
    Go to Account > Payment Form > Form Fields.
    Uncheck the “Card Code”
    Click Submit.

    Let me know if you still have issues.

    Thanks,

    Stiofan

Viewing 2 replies - 1 through 2 (of 2 total)

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