Received fatal error after udating plugin

  • Resolved thejway

    (@thejway)


    5 years, 9 months ago

    Received fatal error in backend after udating plugin now i cant access control panel.
    Fatal error: Call to undefined function min_age_woo_external_link() in /home2/keilor0/public_html/wp-content/plugins/eway-payment-gateway/includes/functions-global.php on line 17

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  • Plugin Author webaware

    (@webaware)

    5 years, 9 months ago

    G’day thejway,

    You will need to disable the plugin manually from FTP or from your website control panel (e.g. cPanel or Plesk). You can do that following these steps:

    • change the name of the file wp-content/plugins/eway-payment-gateway/eway-payment-gateway.php to eway-payment-gateway.off
    • login to your admin and navigate to the Plugins page; the plugin will be deactivated automatically
    • change the name of the file back to eway-payment-gateway.php
    • update the plugin to the latest version: Dashboard > Updates
    • activate the plugin again on the Plugins page

    Your next problem will be that the plugin requires PHP version 5.6 or later to run, and your website seems to be running an even older version of PHP. I recommend that you speak to your website host about upgrading the version of PHP.

    cheers,
    Ross

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