Receiving an error message with every order

  • Resolved sometimeska

    (@sometimeska)


    5 years, 3 months ago

    My customers are not getting their new order emails and every order has this error message in it:
    Notice: ID was called incorrectly. Order properties should not be accessed directly. Backtrace: require('wp-admin/edit-form-advanced.php'), do_meta_boxes, WC_Meta_Box_Order_Items::output, include('/plugins/woocommerce/includes/admin/meta-boxes/views/html-order-items.php'), do_action('woocommerce_admin_order_totals_after_total'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Gateway_PayFast->display_order_fee, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong Please see Debugging in WordPress for more information. (This message was added in version 3.0.) in /usr/www/users/moving/wp-includes/functions.php on line 5311 Notice: ID was called incorrectly. Order properties should not be accessed directly. Backtrace: require('wp-admin/edit-form-advanced.php'), do_meta_boxes, WC_Meta_Box_Order_Items::output, include('/plugins/woocommerce/includes/admin/meta-boxes/views/html-order-items.php'), do_action('woocommerce_admin_order_totals_after_total'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Gateway_PayFast->display_order_net, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong Please see Debugging in WordPress for more information. (This message was added in version 3.0.) in /usr/www/users/moving/wp-includes/functions.php on line 5311

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Viewing 4 replies - 1 through 4 (of 4 total)
  • Rashed Ripon (a11n)

    (@rur165)

    5 years, 3 months ago

    Hello @sometimeska ,

    Okay, this looks like a conflict issue with me.

    Can you please run through these tests and let me know how it goes?

    1. Switch to a default theme i.e. Twenty Twenty / Storefront
    2. Deactivate all plugins except WooCommerce and then activate them one by one to figure out the faulty one.

    Test your feature after each activation/deactivation. More details on the conflict test here.

    If the above does not help please share your WooCommerce configuration details from wp-admin > WooCommerce > Status so we can understand a bit more about the problem.

    Thank you 🙂

    Thread Starter sometimeska

    (@sometimeska)

    5 years, 3 months ago

    It looks to me like the error is being generated by woocommerce for payfast plugin, but will only be able to check on the weekend, when I can close my shop.

    Rashed Ripon (a11n)

    (@rur165)

    5 years, 3 months ago

    Hello @sometimeska ,

    If you are able to confirm that the problem is from the WooCommerce PayFast Gateway I will recommend to submit a question in the plugins forum – https://ww.wp.xz.cn/support/plugin/woocommerce-payfast-gateway/

    The respective contributors will guide you through the troubleshooting process.

    Thank you 🙂

    Thread Starter sometimeska

    (@sometimeska)

    5 years, 3 months ago

    I can confirm that this error is caused by the payfast gateway plugin, thank you. I’ve submitted my request to them.

Viewing 4 replies - 1 through 4 (of 4 total)

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