Receiving critical errors, page not loading

  • Resolved pttpham

    (@pttpham)


    3 years, 10 months ago

    I activated the plug-in a few hours ago and everything seemed fine.
    I logged in again after dinner and saw the message “There has been a critical error on this website.” Please advise and help me to fix this.
    I’m not a tech-person so I’m currently panicking.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Zack Grossbart

    (@zgrossbart)

    3 years, 10 months ago

    Thank you for trying out the Editorial Calendar. I’m sorry you’re having trouble. It’s very unlikely that the calendar is the cause of this problem, but I understand the timing is suspicious. If you have FTP access to this site you could go in and manually remove the calendar plugin to see if that helps.

    I would also check the administrator email for the site. When I went here http://ajeforum.com/wp-admin/ it says that an email has been sent with instructions.

    Thread Starter pttpham

    (@pttpham)

    3 years, 10 months ago

    Hi Jack,
    I contacted the host server and got it fixed. You’re right, your plug-in works fine. The culprit was another plug-in which they helped me to disable it.
    Thanks for your prompt response,

    Zack Grossbart

    (@zgrossbart)

    3 years, 10 months ago

    I’m so glad you got everything back up and working @pttpham.

Viewing 3 replies - 1 through 3 (of 3 total)

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