Receiving Duplicate Orders

  • maxf3d

    (@maxf3d)


    10 years, 1 month ago

    Hi there,

    I didn’t do any updates, its just start to duplicate all orders which is went thru autorized.net. PayPal only processes the order as one, so no duplicate payments have been made just the backend shows the order twice, with different order numbers.

    Any thoughts? what it can be?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    10 years, 1 month ago

    what theme/plugin are you using for this?

    Thread Starter maxf3d

    (@maxf3d)

    10 years, 1 month ago

    I am using this theme http://themeforest.net/item/savoy-minimalist-ajax-woocommerce-theme/12537825

    and plugins which is required for this theme + some extra.

    But I didn’t update or install anything its just started to duplicate the orders..

    Moderator t-p

    (@t-p)

    10 years, 1 month ago

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best.

    http://themeforest.net/

    Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

Viewing 3 replies - 1 through 3 (of 3 total)

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