Thank you Buzztone for your quickly response!! The 3 forms that i mentioned works perfect, when i complete any of the 3 forms and submit the info, the forms display a successfull message whithout problems. I don’t understand why receive duplicate emails, sometimes 2, sometimes 3.
Here are the links for the 3 forms:
– http://www.fortalezainmuebles.com/plan-futuro-asegurado-20/
– http://www.fortalezainmuebles.com/plan-mi-hogar-10/
– http://www.fortalezainmuebles.com/plan-inversion-5/
Every page have one form at the end of the content, very easy to complete, but i said, sometimes i’m receiving duplicate emails. Any idea about this issue?
Any suggestions are welcome..
Every time I’ve had trouble with receiving multiple varying numbers of emails, it was due to the success message not displaying. This can happen on only some browsers or particular devices due the nature of JavaScript conflicts.
You can add browser & device info to your forms email content to look for problem patterns.
how can i add browser and device info in my email content? through a plugin perhaps, or editing some plugin file?. For some time I want to add information about the IP address in my forms too.
Can you help me with this? or give me some link where i can guide me?
Thank you!
Thank you Buzztone for your help, the issue is solved. The multiple emails was generated by a very slow internet connections, when a user complete the form the “ajax loader” don’t appear and the user “re send” the form over and over again.
Actually i’ve modified a little bit of the css for display the ajax loader. The problem is solved. Thank you much for your attention.
Dear Nick,
I have the same problem. Could you please share how did you change the loader code.
Thanks!
BTW I’ve tested it by myself on my site and I click just once on “SEND” button, but receive 2 copies of e-mail. Something is quite strange.
I use CF7 with GMAIL API.
