• Resolved The Real Dave O.

    (@doralevich)


    Hi,

    I’m getting this error message since the update, is there something I can do to fix?

    <b>Fatal error</b>:  Uncaught Error: Class “UR_Settings_Delete_Account_Email” not found in /home/barbershopconnect/webapps/BarbershopConnect/wp-content/plugins/user-registration-email-templates/includes/admin/class-ur-email-templates-admin.php:522
    Stack trace:
    #0 /home/barbershopconnect/webapps/BarbershopConnect/wp-content/plugins/user-registration-email-templates/includes/admin/class-ur-email-templates-admin.php(410): User_Registration_Email_Templates_Admin->user_registration_get_email_overidden_messages()
    #1 /home/barbershopconnect/webapps/BarbershopConnect/wp-includes/class-wp-hook.php(324): User_Registration_Email_Templates_Admin->render_email_templates_section()
    #2 /home/barbershopconnect/webapps/BarbershopConnect/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #3 /home/barbershopconnect/webapps/BarbershopConnect/wp-includes/plugin.php(517): WP_Hook->do_action()
    #4 /home/barbershopconnect/webapps/BarbershopConnect/wp-content/plugins/user-registration-pro/includes/admin/views/html-admin-page-forms.php(120): do_action()
    #5 /home/barbershopconnect/webapps/BarbershopConnect/wp-content/plugins/user-registration-pro/includes/admin/class-ur-admin-menus.php(752): include_once(‘…’)
    #6 /home/barbershopconnect/webapps/BarbershopConnect/wp-includes/class-wp-hook.php(324): UR_Admin_Menus->add_registration_page()
    #7 /home/barbershopconnect/webapps/BarbershopConnect/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #8 /home/barbershopconnect/webapps/BarbershopConnect/wp-includes/plugin.php(517): WP_Hook->do_action()
    #9 /home/barbershopconnect/webapps/BarbershopConnect/wp-admin/admin.php(260): do_action()
    #10 {main}
    thrown in <b>/home/barbershopconnect/webapps/BarbershopConnect/wp-content/plugins/user-registration-email-templates/includes/admin/class-ur-email-templates-admin.php</b> on line <b>522</b><br />

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @doralevich,

    Thank you for reaching out, and I’m sorry for the inconvenience caused.

    It looks like the latest version of the User Registration & Membership Pro plugin is having a compatibility issue with the Email Template add-on. As a temporary workaround, we recommend disabling the Email Template add-on so the registration form can work properly. We’ve already reported this issue to our development team, and they are working on a fix. An update will be released as soon as possible.

    This issue is related to the premium addon, while this forum is intended for support with the free plugin. Posting premium support topics here might confuse other users of the free plugin. If you have any questions or issues with the premium addons or the plugin, we kindly recommend contacting our support team through your customer dashboard. You can use this link to submit a support ticket.

    Best regards,

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @doralevich,

    We have released an update that fixes the issue you mentioned. Please activate the email template on your site and update the addon to resolve the problem.

    Best regards!

Viewing 2 replies - 1 through 2 (of 2 total)

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