Recent Issue
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I started getting an error in sitekit. Everything else on my site is working and I tried clearing caches.
Cannot read properties of null (reading 'setIsOnline') in DashboardMainApp in DashboardEntryPoint in RestoreSnapshots in ErrorHandler in ThemeProvider in StrictMode in Root
Viewing 5 replies - 1 through 5 (of 5 total)
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Hello @rsmith4321, thanks for opening a support topic with us and for sharing the error message you are seeing. I’d be happy to investigate this further so that we can get you back up and running with Site Kit. Please can you share the following:
- Your Site Health information. You can use this form to share privately if preferred.
- When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear. This can help indicate a browser or caching related block.
- A recording or screenshot of the issue so that we can see it and where it is displaying.
you can also try following our troubleshooting steps which may help to identify a conflict if there is indeed one. Let me know if you have any questions on the above.
My site health reports no issues, I get errors in the main and home page of the plugin. I’ve used this plugin for years without issue and nothing has changed on my site so it’s something with the latest version. I also tried a full reset of the plugin and an reinstall.
` wp-core
version: 6.8.2
site_language: en_US
user_language: en_US
timezone: America/New_York
permalink: /blog/%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 3
dotorg_communication: true wp-paths-sizes
wordpress_path: /home/ryansmithphotography/htdocs/www.ryansmithphotography.com
wordpress_size: loading…
uploads_path: /home/ryansmithphotography/htdocs/www.ryansmithphotography.com/wp-content/uploads
uploads_size: loading…
themes_path: /home/ryansmithphotography/htdocs/www.ryansmithphotography.com/wp-content/themes
themes_size: loading…
plugins_path: /home/ryansmithphotography/htdocs/www.ryansmithphotography.com/wp-content/plugins
plugins_size: loading…
fonts_path: /home/ryansmithphotography/htdocs/www.ryansmithphotography.com/wp-content/uploads/fonts
fonts_size: loading…
database_size: loading…
total_size: loading… wp-dropins (1)
object-cache.php: true wp-active-theme
name: GeneratePress Child (generatepress_child)
version: 5.1.2
author: Ryan Smith
author_website: https://tomusborne.com
parent_theme: GeneratePress (generatepress)
theme_features: core-block-patterns, widgets-block-editor, automatic-feed-links, post-thumbnails, post-formats, woocommerce, title-tag, html5, customize-selective-refresh-widgets, align-wide, responsive-embeds, custom-logo, menus, editor-styles, editor-style, widgets
theme_path: /home/ryansmithphotography/htdocs/www.ryansmithphotography.com/wp-content/themes/generatepress_child
auto_update: Disabled wp-parent-theme
name: GeneratePress (generatepress)
version: 3.6.0
author: Tom Usborne
author_website: https://generatepress.com/about
theme_path: /home/ryansmithphotography/htdocs/www.ryansmithphotography.com/wp-content/themes/generatepress
auto_update: Enabled wp-themes-inactive (1)
Twenty Twenty-Five: version: 1.3, author: the WordPress team, Auto-updates disabled wp-mu-plugins (1)
Perfmatters MU: version: 2.5.0, author: forgemedia wp-plugins-active (26)
Advanced Database Cleaner PRO: version: 3.2.11, author: Younes JFR., Auto-updates enabled
Akismet Anti-spam: Spam Protection: version: 5.5, author: Automattic - Anti-spam Team, Auto-updates enabled
Broken Link Checker: version: 2.4.6, author: WPMU DEV, Auto-updates enabled
Cache Warmer: version: 1.3.8, author: TMM Technology, Auto-updates disabled
CLP Varnish Cache: version: 1.0.2, author: cloudpanel.io, Auto-updates disabled
Conditional Menus: version: 1.2.6, author: Themify, Auto-updates enabled
Forminator: version: 1.47.0, author: WPMU DEV, Auto-updates enabled
GenerateBlocks: version: 2.1.1, author: Tom Usborne, Auto-updates enabled
GP Premium: version: 2.5.5, author: Tom Usborne, Auto-updates enabled
ICS Calendar: version: 11.5.17.2, author: Room 34 Creative Services, LLC, Auto-updates enabled
Instagram Feed Pro Personal: version: 6.8.1, author: Smash Balloon, Auto-updates enabled
Lightbox with PhotoSwipe: version: 5.7.3, author: Arno Welzel, Auto-updates enabled
MetaSlider: version: 3.101.0, author: MetaSlider, Auto-updates enabled
Novashare: version: 1.6.2, author: forgemedia, Auto-updates enabled
Perfmatters: version: 2.5.0, author: forgemedia, Auto-updates enabled
Photo Engine (WP/LR Sync): version: 6.4.5, author: Jordy Meow, Auto-updates enabled
Redirection: version: 5.5.2, author: John Godley, Auto-updates enabled
Redis Object Cache: version: 2.6.5, author: Till Krüss, Auto-updates disabled
ShortPixel Image Optimizer: version: 6.3.4, author: ShortPixel - Convert WebP/AVIF & Optimize Images, Auto-updates enabled
Site Kit by Google: version: 1.162.1, author: Google, Auto-updates enabled
Testimonials Showcase: version: v.1.9.16, author: Carlos Moreira, Auto-updates enabled
UpdraftPlus - Backup/Restore: version: 1.25.7, author: TeamUpdraft, DavidAnderson, Auto-updates enabled
WP Crontrol: version: 1.19.2, author: John Blackbourn, Auto-updates enabled
WP Mail SMTP: version: 4.6.0, author: WP Mail SMTP, Auto-updates enabled
Yet Another Related Posts Plugin (YARPP): version: 5.30.11, author: YARPP, Auto-updates enabled
Yoast SEO: version: 26.0, author: Team Yoast, Auto-updates enabled wp-media
image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1692
imagemagick_version: ImageMagick 6.9.12-98 Q16 x86_64 18038 https://legacy.imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 256M
upload_max_filesize: 256M
max_effective_size: 256 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 244 MB
imagick::RESOURCETYPE_DISK: 2147483648
imagick::RESOURCETYPE_FILE: 768
imagick::RESOURCETYPE_MAP: 2 GB
imagick::RESOURCETYPE_MEMORY: 1 GB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FAX, FILE, FITS, FLV, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, H, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMV, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 10.02.1 wp-server
server_architecture: Linux 6.11.0-1015-gcp x86_64
httpd_software: nginx/1.28.0
php_version: 8.4.12 64bit
php_sapi: fpm-fcgi
max_input_variables: 10000
time_limit: 60
memory_limit: 512M
max_input_time: 60
upload_max_filesize: 256M
php_post_max_size: 256M
curl_version: 8.5.0 OpenSSL/3.0.13
suhosin: false
imagick_availability: true
pretty_permalinks: true
static_robotstxt_file: false
current: 2025-09-26T22:32:13+00:00
utc-time: Friday, 26-Sep-25 22:32:13 UTC
server-time: 2025-09-26T18:32:13-04:00 wp-database
extension: mysqli
server_version: 11.4.8-MariaDB-ubu2404
client_version: mysqlnd 8.4.12
max_allowed_packet: 67108864
max_connections: 512 wp-constants
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/ryansmithphotography/htdocs/www.ryansmithphotography.com/wp-content
WP_PLUGIN_DIR: /home/ryansmithphotography/htdocs/www.ryansmithphotography.com/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: true
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: false
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined wp-filesystem
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: does not exist
mu-plugins: writable google-site-kit
version: 1.162.1
php_version: 8.4.12
wp_version: 6.8.2
reference_url: https://www.ryansmithphotography.com
amp_mode: no
site_status: connected-site
user_status: authenticated
verification_status: verified-non-site-kit
connected_user_count: 1
active_modules: site-verification, search-console, analytics-4, pagespeed-insights
recoverable_modules: none
required_scopes:
openid: ✅
https://www.googleapis.com/auth/userinfo.profile: ✅
https://www.googleapis.com/auth/userinfo.email: ✅
https://www.googleapis.com/auth/siteverification: ✅
https://www.googleapis.com/auth/webmasters: ✅
https://www.googleapis.com/auth/analytics.readonly: ✅
https://www.googleapis.com/auth/tagmanager.readonly: ✅
capabilities:
googlesitekit_authenticate: ✅
googlesitekit_setup: ✅
googlesitekit_view_posts_insights: ✅
googlesitekit_view_dashboard: ✅
googlesitekit_manage_options: ✅
googlesitekit_update_plugins: ✅
googlesitekit_view_splash: ✅
googlesitekit_view_authenticated_dashboard: ✅
googlesitekit_view_wp_dashboard_widget: ✅
googlesitekit_view_admin_bar_menu: ✅
googlesitekit_view_shared_dashboard: ⭕
googlesitekit_read_shared_module_data::["search-console"]: ⭕
googlesitekit_read_shared_module_data::["analytics-4"]: ⭕
googlesitekit_read_shared_module_data::["pagespeed-insights"]: ⭕
googlesitekit_manage_module_sharing_options::["search-console"]: ✅
googlesitekit_manage_module_sharing_options::["analytics-4"]: ✅
googlesitekit_manage_module_sharing_options::["pagespeed-insights"]: ✅
googlesitekit_delegate_module_sharing_management::["search-console"]: ✅
googlesitekit_delegate_module_sharing_management::["analytics-4"]: ✅
googlesitekit_delegate_module_sharing_management::["pagespeed-insights"]: ⭕
enabled_features:
adsPax: ✅
googleTagGateway: ⭕
gtagUserData: ⭕
privacySandboxModule: ⭕
proactiveUserEngagement: ⭕
setupFlowRefresh: ⭕
active_conversion_event_providers: none
consent_mode: disabled
consent_api: not-detected
search-console_shared_roles: none
search-console_management: owner
analytics-4_shared_roles: none
analytics-4_management: owner
pagespeed-insights_shared_roles: none
pagespeed-insights_management: all_admins
key_metrics_status: Not setup
search_console_property: https://www.ryansmithphotography.com/
analytics_4_account_id: 4604•••
analytics_4_property_id: 3030422••
analytics_4_web_data_stream_id: 3238••••••
analytics_4_measurement_id: G-DW••••••••
analytics_4_use_snippet: yes
analytics_4_available_custom_dimensions: none
analytics_4_ads_linked: false
analytics_4_ads_linked_last_synced_at: undefined
analytics_4_site_kit_audiences: none wp_mail_smtp
version: 4.6.0
license_key_type: lite
debug: No debug notices found.
lite_install_date: Apr 15, 2022 @ 10:07amI downgraded to the 1.160 version and the plugin works fine, so it’s something with the latest version.
@rsmith4321 Thanks for sharing the sit health and the follow up to confirm that reverting Site Kit resolves your issue. Could you please try updating back to the latest version and confirm you see the error once more?
If you do still see the same, can you confirm if the error remains while in troubleshooting mode with just Site Kit active as per the instructions on this page?
We have seen an issue similar to this in the past with the user suspecting the issue to be related to Cloudflare caching. I will continue to check your information but if you could share the above when possible this will help. Let me know if you have any questions.
@rsmith4321 Just to follow up once more, could you also share any console errors you see when encountering this error on screen? This may help us to identify what may be causing the issue.
Viewing 5 replies - 1 through 5 (of 5 total)
The topic ‘Recent Issue’ is closed to new replies.
