What version of php are you using if its 5.2 then this plugin is not compatible.
how might i determine that?
The easiest way is to check your cpanel under the php configuration if you have it.
You could also create a php info file
This post should help you
https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
Hey BreeziiKat,
You can create a file that includes this just this:
<?php
phpinfo();
?>
Name it whatever you like. ie. info.php and upload it to your root then visit the page directly, yourdomain.com/info.php that will show all your php information.
Or if you would rather use a plugin to check then you can just use this one here: https://ww.wp.xz.cn/plugins/wordpress-php-info/
If you are on php 5.2 then you will want to upgrade, which can usually be done within PHP configuration in your cPanel; however, if you’re unsure how to do that then you can always ask your host 🙂
Cheers,
Tyler
Oops, looks like @destac beat me 😀 ignore mine lol
Thank you both for the response. I went with the cpanel method which says my PHP version is 5.2.17
So I suppose this plugin is no longer compatible for my site? Should I perhaps wait for an update to fix this or just switch to a different caching plugin then? haha, I’m not sure what would be best. :/
Hello @breeziikat
You need to ask your host to update php version to at least 5.6. I don’t think the plugin will make any changes to make compatible with older version 5.2.
Have a good day!
Cheers
Ash
Hello,
My php version is 5.6.14, But my site also crashed after updating this plugin. Wordpess version : 4.5.2 , Any help ?
Thanks
5.3 here and wordpress version 4.6.1 and Media up-loader not working general http error as I see in other threads. Revolution Slider also ceased working and when I tried to deactivate W3 site crashed, had to manually delete plugin and a few files left in wp-content directory. Going to try and re-install.
Ok so an update.. I contacted my hosting provider and had them help me upgrade to the most recent version of PHP, which they told me is version 5.4.43 so that’s what I now have. Then I tried to update the plugin again and this time it updated just fine. So I suppose the PHP was the issue, thank you so much for all the help! ♥
Hello,
I now have php 5.6 installed
Version 0.9.4.1 of W3TC
My dashboard says to update to 0.9.5
But I got a fatal error and had to restore the site when it was php 5.5
Please help
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This reply was modified 9 years, 8 months ago by
markbarrus. Reason: php versions
