Rechnung

Hi @timopterra

Could you please post your site URL here so that we can have a look?

If you want it to remain private, you can also contact us via this contact form:

https://jetpack.com/contact-support/?rel=support&hpi=1

If you choose to reach out directly, please include a link to this thread.

Thanks!

Hi @timopterra

Thanks for sharing the URL! We found some details based on the information you provided. However, since what you need involve private account information, we are unable share them here based on the forum guidelines.

For your security, please reach out to us through the contact form my colleague mentioned.

For verification, kindly contact us using the email linked to your account. If you’re unsure which email is registered, you can provide the transaction ID through the form by following this guide: How to Retrieve a Transaction ID

Wir können uns auch nicht bei euch einloggen um selbst danach zu suchen. Wie bekomme ich die?

If you want to try accessing this information yourself, you’ll need to log in to your WordPress.com account. If you forgot your password, you can reset it by following this guide: Change or Reset Password

Once you’re logged in, you can check your billing history by visiting this link: https://wordpress.com/me/purchases/billing.