reconnect failed

  • Resolved mengray1

    (@mengray1)


    3 years ago

    Hi, plugin was working fine but few days ago it stopped working. it stuck on a page

    i got this from woo commerce log file

    thrown in **/public_html/wp-content/plugins/google-listings-and-ads/src/Exception/AccountReconnect.php on line 26

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Igor H

    (@ihereira)

    3 years ago

    Hi,

    You can revoke the prior access permissions on your Google account and re-establish connections on your website.

    Please follow these steps:

    1) Visit the Security tab for your Google account at this link: https://myaccount.google.com/security/.

    2) Click “Manage third party access,” and then “remove access” specifically for the WooCommerce app.

    3) Navigate to WP-Admin > Marketing > Google Listings & Ads and reconnect your Google account, ensuring you grant all required permissions.

    If the above does not work, please share a copy of your System Status Report, found under WooCommerce > Status, on your site.

    Feel free to reach out if you need any additional help.

Viewing 1 replies (of 1 total)

The topic ‘reconnect failed’ is closed to new replies.

  • 1 reply
  • 2 participants
  • Last reply from: Igor H
  • Last activity: 3 years ago
  • Status: resolved