Hi @rosbiffer,
I see you sent this through our support form as well. My colleague Wes replied on September 24. Can you please make sure your email is not blocking emails from [email protected] as it seems like none of our replies are coming through (we have replied to each of your other messages as well).
Re. offline donations, those can be added via Charitable > Donations > Add Donation in the WordPress dashboard.
Cheers,
Eric
I’ve not received any emails and there is nothing in spam. Can you confirm what address you are sending replies to?
Hi @rosbiffer,
I’ve sent these emails to web@p….together.com (leaving that partially empty to avoid spammers bothering you). I also sent a separate email to contact@p….together.com.
Cheers,
Eric
That would explain it. It’s .org
Hi @rosbiffer,
Ah, seems like all the support requests we received had it as .com, so that explains why none of those emails reached you. I forwarded the most recent thread to web@p….together.org. If you still need a hand with any of the previous issues you mentioned (it sounds from your other messages that they may have been resolved), please let me know.
Cheers,
Eric
