[record_link] goes to wrong page

Resolved jgj252
(@jgj252)

9 years ago

Just installed Participants Database, which is very cool! But I’ve found that although the notification emails to the users are sent ok, clicking the [record_link] link takes the user to a completely unrelated page on my website, rather than their record. Oddly, even though the links are different for each user, it always goes to the same page.
I’ve checked the docs and searched this forum, but couldn’t find anything related to this specific problem.
Thanks for any help,
Jim

Viewing 5 replies - 1 through 5 (of 5 total)

Thread Starter jgj252
(@jgj252)

9 years ago

(Figures, as soon as I post an issue, I stumble upon the solution.)

I’ve almost solved the above problem (configured the “Participant Record Page”), but now the [record_link] being sent out in the email is:

http://http//mywebsite.com/member-profile/?pid=BDRQX

(Note extra “http” — link won’t work as is.)

Plugin Author Roland Barker
(@xnau)

9 years ago

That’s interesting. I’d suggest taking a look at your WordPress genera settings, make sure the “site address” is correct. Also, it might be a good idea to check the permalinks settings to make sure that is correct.

The plugin uses the standard WordPress method for obtaining a permalink, so the problem will likely be in the WordPress setup somewhere.

Thread Starter jgj252
(@jgj252)

9 years ago

I checked both (site address and permalinks) and they look ok, with no extra “http”.

In case it might help, some additional info:
I set up the “Forgot your private link” feature, and discovered that the link sent in that email is correct, without the extra “http”.

Plugin Author Roland Barker
(@xnau)

9 years ago

Check your signup email template, make sure the [record_link] value tag in the “href” attribute of your edit link is alone in there, should just be

href="[record_link]"

If you’re using a custom template, check if you’re using the get_edit_link() method of the PDb_Template class. The argument should be empty or a valid page reference.

Thread Starter jgj252
(@jgj252)

9 years ago

The signup email template says: href=”http://[record_link]”
(I did not edit it previously, so it must have installed this way.)

I changed it to href=”[record_link]”, and that fixed the problem. Woohoo!

Many thanks!!
James

Viewing 5 replies - 1 through 5 (of 5 total)

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