Recurring events have confusing dates

  • Resolved Chandra

    (@smithershere)


    2 years, 4 months ago

    Looking at the way the recurring event date shows up on this page linked you can see it shows up on the right date, but the top line shows the date the recurring event was first started. That is confusing people.

    So on the page referenced, it shows a recurring event for January 24, 2023, but the event shows a date of June 22, 2023 @ 6:00 pm – 10:00 pm.

    Easiest fix likely to just be kill the date on that top line? So it reads @ 6:00 pm – 10:00

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Frank Remmy (woo-hc)

    (@frankremmy)

    2 years, 4 months ago

    Hello @smithershere,

    Thanks for getting touch with us.

    Since you have an active license and for us to help you better, please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Forum Guidelines regarding premium users.  

    One of my colleagues will be with you shortly. We look forward to helping you out with this one. 

    Plugin Support Darian

    (@d0153)

    2 years, 4 months ago

    Hi @smithershere

    I’m sorry to hear that you’re experiencing issues with The Events Calendar plugin. After checking, it seems that you may not be using the latest version. I understand how frustrating this can be, but I assure you that we’ll find a solution.

    To resolve this issue, could you please ensure that you have the latest version of our plugins installed on your website? Also, make sure that both The Events Calendar and The Events Calendar PRO are activated.

    I hope these steps will help, but if you’re still having difficulties, please open a Support Ticket on our Help Desk since we cannot offer assistance to premium users in this forum.

    You’ll hear from one of my colleagues soon!

Viewing 2 replies - 1 through 2 (of 2 total)

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