Recurring events ticket dates error (1969)

  • Resolved responseit

    (@responseit)


    8 years, 9 months ago

    I have found a programming error that is preventing me from using the plugin.

    I have used this plugin for years, but only now am needing to use registration.
    We are using free registration for allow volunteers to join events to help a local charity.

    For Recurring Events, the tickets do not work. However, in the create Recurring Events screen, I specify when the event is recurring, and to allow tickets up to 1 day before the event. There are 20 spaces.

    So why was it telling me Booking Closed? On every single event? No one can register. It claims the date has past.

    Then we opened a single instance of the recurring event, and it found that the allowed registration to and from dates for the tickets defaulted to 1969! I hope you can resolve this so that we can get volunteers signed up for the events.

    Thank you, please let me know!

Viewing 15 replies - 1 through 15 (of 16 total)
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  • Plugin Support angelo_nwl

    (@angelo_nwl)

    8 years, 9 months ago

    can I know what is your current EM version please? can you try to upgrade to the latest EM dev version under events > settings > general > admin tools

    Thread Starter responseit

    (@responseit)

    8 years, 9 months ago

    Events Manager
    Settings | Deactivate | Edit | Uninstall

    Event registration and booking management for WordPress. Recurring events, locations, google maps, rss, ical, booking registration and more!
    Version 5.7.3

    I’ll try the dev version.

    Thread Starter responseit

    (@responseit)

    8 years, 9 months ago

    The tickets have the right dates, but it’s kind of more broken.
    When I went to delete the broken recurring event, I got a list of errors. When I went back it was gone from the list, but it looks like the events are still showing up in the front end. I have duplicates now. The links appear to be broken though, if I try to view the duplicates it sends me home.
    Can I send you a private message with the address?

    caimin_nwl

    (@caimin_nwl)

    8 years, 9 months ago

    It’s possible this is a conflict caused by your theme or another plugin. To check if it is, can you test with all other plugins deactivated and while running the default WordPress theme?

    Thread Starter responseit

    (@responseit)

    8 years, 9 months ago

    I did as you requested. The problem is still there, it is a problem with Events Manager. Can I send you the link to see for yourself?

    caimin_nwl

    (@caimin_nwl)

    8 years, 9 months ago

    Is this happening with one recurring event or do it happen with every recurring events you create?

    Wh

    Thread Starter responseit

    (@responseit)

    8 years, 9 months ago

    I deleted the one that was doing it and tried to create new. Got this.

    Warning: Invalid argument supplied for foreach() in /home/habitat/public_html/wp-content/plugins/events-manager/classes/em-bookings.php on line 270

    Warning: Cannot modify header information – headers already sent by (output started at /home/habitat/public_html/wp-content/plugins/events-manager/classes/em-bookings.php:270) in /home/habitat/public_html/wp-admin/post.php on line 197

    Warning: Cannot modify header information – headers already sent by (output started at /home/habitat/public_html/wp-content/plugins/events-manager/classes/em-bookings.php:270) in /home/habitat/public_html/wp-includes/pluggable.php on line 1210

    Thread Starter responseit

    (@responseit)

    8 years, 9 months ago

    The event I made just now, while showing up in the back end, is NOT showing up in the front end. As opposed to my first comment, when I DELETED a recurring event, it still showed up in the front end, but not the back end.

    caimin_nwl

    (@caimin_nwl)

    8 years, 9 months ago

    Do you have a cache plugin running?

    Can you post a link to your site?

    Thread Starter responseit

    (@responseit)

    8 years, 9 months ago

    No, I don’t. This is the development version. I have not yet updated on the live site until this is solved. http://responseit-hosting.ca/~habitat/events/
    Volunteers are already pouring in so your help is greatly appreciated.

    caimin_nwl

    (@caimin_nwl)

    8 years, 9 months ago

    If every recurring event you create has this problem immediately, it sounds like you may have a corrupt database.

    Can you create single events with tickets without a problem?

    Thread Starter responseit

    (@responseit)

    8 years, 9 months ago

    Tried making a single event, it didn’t show up in front end at all.
    Made a recurring event on Tues/Thurs, it showed up every day between the dates specified and then oddly enough twice on Tues/Thurs. But in the backend the dates are correct.

    Thread Starter responseit

    (@responseit)

    8 years, 9 months ago

    Also we ran repair on all the em databases and the problem persists.

    caimin_nwl

    (@caimin_nwl)

    8 years, 9 months ago

    Is this same problem happening on your live site? If not, assuming the live and est site are otherwise identical, I’d say there’s database problem on the test site.

    Was the test site copied across / duplicated from the live site in some way? That could have introduced some kind of corruption. I’d recommend uninstalling Events Manager using Events > Settings > General > Admin Tools, then reinstalling it.

    Thread Starter responseit

    (@responseit)

    8 years, 9 months ago

    No it’s not. The error began when I upgraded to the latest dev release as suggested by support. The live site doesn’t experience this problem because it is not updated, but as such is experiencing the 1969 date problem on recurring events tickets (no one can register). The live site is a replica of the dev site from before I upgraded to the dev version of EM.

    I uninstalled and started fresh with EM on my dev site. It seems to be working okay now. They appear to be running the same version of EM. How is that possible, when the live one always shows 1969 as the cut off to register? I’ve tried with multiple events.

Viewing 15 replies - 1 through 15 (of 16 total)
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