Recurring Issue with SSL Activation Loop

  • Resolved Metwally

    (@metwally)


    10 months, 3 weeks ago

    I’m reaching out regarding a recurring issue I’ve been facing with the SSL activation process. After completing all the required steps and clicking the activation link sent to my email, the “Activate SSL” button still appears, prompting me to activate again.

    It feels like I’m stuck in a loop, and I’m unsure how to resolve this.

    Could you please assist me in fixing this issue? Your help would be greatly appreciated.

    Thank you in advance for your support.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jarno Vos

    (@jarnovos)

    10 months, 3 weeks ago

    Hi @metwally,

    Rest assured that the website is already working correctly over SSL/HTTPS (also see the full SSL Labs test report of the site here, which reports the highest possible A+ grade for your SSL configuration).

    The option that the plugin uses to remember whether SSL is activated is likely being cached on your environment, so it keeps returning the ‘old’ status, even though you already clicked the button and went through the activation process.

    So, while this is just a visual issue (as SSL is actually already enabled on the site), you can manually correct the behavior with the steps below.

    – Save the below snippet force-ssl-enabled.php as a new .php file

    force-ssl-enabled.php

    – Upload it to the folder /wp-content/mu-plugins/ on your site, and load the Really Simple Security dashboard once with the file present at that location.

    – SSL should now appear activated as expected, and you can safely remove the force-ssl-enabled.php file from the /wp-content/mu-plugins/ folder of your site afterwards. The ‘SSL activated status’ should now persist.

    Kind regards, Jarno

    Thread Starter Metwally

    (@metwally)

    10 months, 2 weeks ago

    Thank you so much for your prompt help and support. The issue with the SSL activation has been successfully resolved, and everything is working perfectly now.

    I truly appreciate your assistance!

Viewing 2 replies - 1 through 2 (of 2 total)

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