Recurring payment “Pending payment”

  • Resolved tigmewp

    (@tigmewp)


    7 months, 3 weeks ago

    Do you have any update or feedback on the issue reported as Recurring payment “on hold” by @losmizmaj 1 week 3 days ago, please?

    We have almost the identical problem, but with Payfast payment integration. The payments for the initial orders were processed successfully three months ago. Payfast saved the credit card details for each subscriber, but there are no subscriptions saved in Payfast’s dashboard. We discovered this upon investigating why the status of the next payments that were supposed to be processed automatically a week ago, were set to Pending payment. Also, as in @losmizmaj’s case above, the _payfast_subscription_token for each renewal is saved in the wp_postmeta table but nowhere to be found in flexible-subscriptions-2025-10-08.log

    We created a support ticket with Payfast first and this is their reply below:
    Kindly note that the Flexible Subscriptions plugin uses tokenization (Type 2 as per our developer docs) which is then charged via API from their end, and it has been created by wpdesk themselves. This is why it appears under our reports tab instead of customer subscriptions.

    Looking forward to your reply.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support krzysztofskorupa

    (@krzysztofskorupa)

    7 months, 3 weeks ago

    Hi,

    thank you for contacting us.

    At this point, there is no patch available to fix this issue.

    I have added you to our customer list, and if a patch becomes available, I will contact you, okay?

    Best regards,

    Thread Starter tigmewp

    (@tigmewp)

    7 months, 3 weeks ago

    Hallo @krzysztofskorupa

    Thank you, I look forward to the possibility of a fix.

    Plugin Support krzysztofskorupa

    (@krzysztofskorupa)

    7 months, 1 week ago

    Hi,
    I am pleased to announce that a beta version of the plugin has been released, which should fix this issue. (1.6.13.beta)
    You can find it here: https://ww.wp.xz.cn/plugins/flexible-subscriptions/advanced/

    I would be grateful if you could test it and check if the problem still occurs.
    Best regards,

    Thread Starter tigmewp

    (@tigmewp)

    7 months, 1 week ago

    Hello @krzysztofskorupa

    Thank you for releasing the update. Our client needed an immediate solution, however, so I had to install another subscription plugin and would therefore not be able to test your beta version.

    Once again thank you for your efforts in working on a fix.

Viewing 4 replies - 1 through 4 (of 4 total)

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