Thread Starter
vmajor
(@vmajor)
Thanks for that.
Nothing worked.
WordPress can send emails. CFDB records the data. Mandrill never sees the email.
I may now look for JS conflicts, but this really should not happen.
V.
Please include all your input in the Form and Mail sections of the CF7 interface. This will help others here to understand your actual problem.
Thread Starter
vmajor
(@vmajor)
<div class="contact-style-1">
<p class="dslc-col dslc-6-col">[text* name placeholder "Name"]</p>
<p class="dslc-col dslc-6-col dslc-last-col">[email* your-email placeholder "Email"]</p>
<p class="dslc-col dslc-12-col">[textarea your-message placeholder "Message "]</p>
<p>[submit class:as-button-main-style "Send"]</p>
</div>
Mail
In the following fields, you can use these mail-tags:
[name][your-email][your-message]
To
service@******-bikes.com
From
[your-name]
Subject
[your-subject]
Additional Headers
Sender: noreply@******-bikes.com
Reply-To: [your-name] <[your-email]>
Message Body
From: [your-name] <[your-email]>
Subject: [your-subject]
Message Body:
[your-message]
—
This e-mail was sent from a contact form on Velocite HQ Shop website
Exclude lines with blank mail-tags from output
Use HTML content type
In the following fields, you can use these mail-tags:
[name][your-email][your-message]
Seems you are using non existing/empty [your-name] field in your form, try to replace with [name].
In addition, From field has to contain an email, not (only) a name, see also here.
Thread Starter
vmajor
(@vmajor)
Thanks for that. There was also [your-subject].
I removed both, but error remains.
Post again the current fields. Read the note about From above.
Thread Starter
vmajor
(@vmajor)
wheeee!
It works. User error, as is the case most of the time.
In my defense, I inherited the form and the presets. I incorrectly assumed that it functioned correctly in the past.
Thank you for your persistence and knowledge Ov3rfly.
V.
For other readers, please describe the problem and solution.
Also please mark this topic as “resolved” on right hand side of thread.
Thread Starter
vmajor
(@vmajor)
The cause of the problem:
In the “Mail” section “From:” field contained only [name] tag
Solution:
It required the following tags: [name] <[your-email]>