Redirect issue with Groups

  • Resolved mxsaxo

    (@mxsaxo)


    4 years, 3 months ago

    Hello all,

    Hope you’re all well and was wondering if you could help me?

    Recently bought a theme called MetaFans – In aim to get something community based, like a mini Facebook. I’ve got it going in a testing phase and I’ve hit a brick wall. I’ve read that Youzify works well with Buddypress and it’s group options.

    If you go on https://www.ssfatzio.com/groups/ and click on any group, for example, we’ll use the group ‘S.S.Fatzio Members’, click on this group and it’ll take you to https://www.ssfatzio.com/groups/ssfatziomembers, which is a ‘Page Not Found’. Yet if you put /home on the end of https://www.ssfatzio.com/groups/ssfatziomembers, it’ll display the group. This happens with any group currently there, or any that I create.

    So clicking on the group from the group page directs you to the wrong URL, how would I go about sorting this, please? – All that’s missing is a /home :'(

    Excuse my lack of knowledge, not experienced with this at all, would appreciate the help!

    Cheers,
    Lloyd

    • This topic was modified 4 years, 3 months ago by mxsaxo.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Youzify

    (@kainelabsteam)

    4 years, 3 months ago

    Hello @mxsaxo

    Thanks for reaching us

    Please follow the next steps:

    1. Make sure you are using the most updated versions of Youzify, WordPress & your theme.

    2. Deactivate all of your plugins. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.

    3. If you have a caching plugin, make sure you deactivate it, or even better – purge the cache.

    4. Change your WordPress theme to WordPress TwentySeventeen (or other default WordPress theme).

    5. On your WordPress root folder, edit the wp-config.php and set the value of WP-DEBUG to true.

    Best Regards, KaineLabs Team.

    Plugin Support Youzify

    (@kainelabsteam)

    4 years, 3 months ago

    Hello @mxsaxo

    I will report this topic as resolved as i didn’t hear from you for more than 24 hours.

    But feel free to reply back on this topic whenever you are available and we will get back to you 🙂

    Have a nice day.

    Best Regards, KaineLabs Team.

Viewing 2 replies - 1 through 2 (of 2 total)

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