Redirection doesn’t work

  • Resolved thilyn

    (@thilyn)


    2 years, 3 months ago

    Hi,

    The plugin does not work at all on my website. When I add a redirection, I have this message : “

    “ Bad data

    There was a problem sending a request to your site. This could indicate that you provided data that doesn’t meet the requirements, or that the extension sent the wrong request.

    Please evaluate your data and try again”.

    I have another message in the debug information :

    Plugin: 5.4.2 4.2
    WordPress: 6.4.3 (single)
    PHP: 8.3.0
    Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36
    JavaScript: https://domainname/wp-content/plugins/redirection/redirection.js?ver=5.4.2-2dfac6cbb88915145528d6945ba453dd
    REST API: https://domainname/wp-json/
    Query: ?page=redirection.php

    Error: Unable to add new redirect (redirect_create_failed)
    Raw: {“code”:”redirect_create_failed”,”message”:”Unable to add new redirect”,”data”:{“status”:400,”error_code”:297,”wpdb”:”Unknown column ‘match_data’ in ‘field list'”}}

    I don’t understand. I already use this plugin on another website and it works perfectly well.

    What’s the problem ?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author John Godley

    (@johnny5)

    2 years, 3 months ago

    You’ve already emailed this to me twice, I’ve responded with a solution, and now you are posting it here even after the response?

    Thread Starter thilyn

    (@thilyn)

    2 years, 3 months ago

    I don’t have access to phpadmin to change the database version for now. I’m waiting for the access by the previous webmaster. I posted here only if there was (maybe) another solution to test.

    Plugin Author John Godley

    (@johnny5)

    2 years, 3 months ago

    You don’t need access to the database. As I explained in the email, go to the support page in the plugin and do it there.

    I posted here only if there was (maybe) another solution to test.

    Right. Probably best to keep support in one place and not cause additional work.

    Thread Starter thilyn

    (@thilyn)

    2 years, 3 months ago

    Sorry for the misunderstanding.

    So, I change the database to 2.4 and I test a redirection. I had the same messages except that I needed to update the database to 4.2 which I did.

    Then I entered my redirection and it worked.

    Thank you for your support

Viewing 4 replies - 1 through 4 (of 4 total)

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