Redirection Problem

  • Resolved selasieking

    (@selasieking)


    11 months ago

    I have set up Registration Magic and set up everything needed but my issue is, user redirection is not working. After you login in, the page keeps loading forever and will not display the content. I need help urgently.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    11 months ago

    Hi @selasieking,

    We’ve tested the login redirection on our server, and it’s working as expected. To help isolate the issue, could you please try deactivating all other plugins temporarily and check if the redirection works correctly? This will help us determine whether there’s a conflict with another plugin affecting the redirection.

    Thread Starter selasieking

    (@selasieking)

    11 months ago

    I have deactivated all plugins and tried and it works when you use the wordpress admin login page but when you try to login using the front end login form, it keeps loading forever.

    Thread Starter selasieking

    (@selasieking)

    11 months ago

    Login through the short code [RM_Login] at the home page is loading forever. It was working very first but stopped for the past 3 days.

    Thread Starter selasieking

    (@selasieking)

    11 months ago

    Tried to login using the login link and it keeps loading forever without redirecting.
    Please help. Thanks

    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    11 months ago

    Hi @selasieking,

    Thank you for your feedback.

    It’s possible that the issue is being caused by a redirection loop on your site. Could you please check if there are any redirection rules set up on the page you’re directing users to after login? Identifying any existing redirects there can help us better understand and resolve the problem.

    Thread Starter selasieking

    (@selasieking)

    11 months ago

    I have checked and there are no redirection rules on the page I am directing a user to after login.

    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    11 months ago

    Hi @selasieking,

    When the login page keeps loading, does it display any message? Could you please send us a screenshot of how it is appearing on your end?

    Also, could you please let us know the plugins and theme that you currently have activated on your site? This information will help us in recreating the same scenario on our testing sites.

Viewing 7 replies - 1 through 7 (of 7 total)

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