Redirects not working on .php files

  • Resolved caffeinehigh

    (@zaphan58)


    3 years, 2 months ago

    Hi there, the plugin is working fine if I redirect a standard link or folder such as mysite.com/something but if I try redirect an old file with an extension such as mysite.com/something.php then I get an internal server error.

    Is there a setting to overcome this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    3 years, 2 months ago

    Hi @zaphan58,

    Hope you are doing well. It seems really very strange.

    It should work properly. Are you using any caching plugins on your site? If yes, please clear your website cache, server cache, and browser cache as well and then retry once.

    Hope your issue will be fixed. If still, you are facing issues please share the request URL and destination URL you have set. So that we can check accordingly on our side and help you.

    Let us know the update. Thanks!

    Plugin Support AR Rasel

    (@arrasel403)

    3 years, 2 months ago

    Hi @zaphan58,

    Hope you are doing well.

    We have not heard back from you since our last correspondence, and we would like to know if your issue has been resolved or if you still require further assistance from us.

    Let us know the update. Thanks!

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    3 years, 2 months ago

    Hi @zaphan58

    Hope you are doing well.
    We haven’t received any updates from you in quite some time, which leads me to believe your issue has been successfully resolved. Therefore, I will proceed to close this topic. If you require further assistance, please do not hesitate to contact us.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Redirects not working on .php files’ is closed to new replies.