Redis test failed

  • Resolved Nomansland674

    (@haonas)


    1 year ago

    hello

    is it normal behaviour redis test to reply that test failed?

    this is the hostname ip currently

    127.0.0.1:6379

    do i need to change it?

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    12 months ago

    Hello @haonas

    Thank you for reaching out and I am happy to help!

    It’s not a normal behavior if the Redis server is running. Can you please check this on with your host and make sure tha the Redis instance is running and make sure to restart Redis server?

    Let me know if this helps!

    Thanks!

    Thread Starter Nomansland674

    (@haonas)

    12 months ago

    My host replied that redis is not available for shared hosts. I though it was available because i see an option on my php panel to enable or dissable Redis.

    So is it normal that i see Redis as an option while running the setup guide? Or i should just ignore Redis as a solution even if it appears as on option?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    12 months ago

    Hello @haonas

    Thank you for your feedback.
    Well that is strange. Why have it as and option if you cannot use it? What happens is taht the W3TC can see the Redis however it cannot connect to it and the reason may be that it’s not available on your server due it’s being a shared host.
    If you cannot user Redis you can ignore it, however, I would recommend not to use Disk Caching methods for DB Caching or Object Caching.

    Thanks!

    Thread Starter Nomansland674

    (@haonas)

    12 months ago

    Thank you so much for your time and effort on my case. Unfortunately this is Hetzners madness case.

    I tottaly understand your suggestion about not using disk but after viewing this screen by choosing none i feel like shooting my own legs.

    I have 300gb disk quota maybe is a good time to test it.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    12 months ago

    Hello @haonas

    Thank you for your feedback.
    While I understand how you may be feeling now, I would also suggest you check the warning below. The problem may occur in the future, depending on the number of files and how big the website is.
    IF you choose to use Disk, please note that we do not recommend this, and make sure to regularly check the Disk space.
    You are free to make tests, and if a problem occurs, please let me know immediately

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

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