Redux Framework Loading Problem

  • Resolved angcha

    (@angcha)


    3 years, 12 months ago

    Redux Framework is a very powerful and user-friendly plugin. I really like it. Yet, it sometimes will cause a loading problem. The page seems to keep loading endlessly. And, with a refresh of the website, it can load again somehow. I have seen other users complained about the problem again.

    After several days of studying, I think there might be a problem in “Theme Options > Body > Page Loadding”. With this settings off, the loading problem never occur again. I apologize if this is not a bug, maybe just becuz of a conflict between plugin and theme. But this will be the solution to stop the infinite loading problem. And, last but not least, I like Redux Framework still. Thanks for developing this useful plugin!

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  • Plugin Author Kev Provance

    (@kprovance)

    3 years, 12 months ago

    You need to contact the theme editor for support as we have no way to determine how theme authors have implemented Redux. It sounds like an improperly coded theme feature, but it’s impossible for me to make that determination. If the theme author determines the issue with somehow with Redux, they need to report it to us via our GitHub issue tracker, include the data that supports their claim, and we will work with them to resolve any possible issues. Good luck.

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