Redux plugin makes black screen

  • Resolved olintanf

    (@olintanf)


    4 years, 7 months ago

    Hello, I have a black screen with my theme + WooCommerce + Redux. I can not add any product in my basket without having the famous black screen (and little withe cross). So I deactivate redux plugin, then the problem disappeared. I decided to swap plugin with an old version. It works (no black screen), but I lost a part of the page design.
    WP 5.8.1 (I downgraded 5.6.5 but same problem)
    theme wpbingo Fashow 1.1-3.9

    Any idea?

    The page I need help with: [log in to see the link]

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  • Plugin Author Kev Provance

    (@kprovance)

    4 years, 7 months ago

    You will need to contact the theme author for assistance as we do not support actual theme. We have no way of knowing how the author implemented Redux. They will have to determine the cause. If it is, in fact, Redux, they will need to submit a ticket with us

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