ReferenceError: inc_opt is not defined

  • Resolved Martina Maurer

    (@la-stria)


    7 years, 6 months ago

    Hi

    My Hustle stopped working and none of my tests to fix it worked so far. It’s been a while like this, so I don’t know what we changed at that time it stopped for sure, but in hope to remove incopabilities, I now switched many plugins to WPMU DEV ones (Defender, Hummingbird, Smart Crawl and Smush). However I still do have a JS error message coming (if I’m not mistaken) from the hustle directory:
    /wp-content/plugins/wordpress-popup/assets/js/front.min.js?ver=1.1

    Tests I did so far without success:
    – Deactivated all other plugins than Hustle
    – Added an embed on another site
    – Reinstalled Hustle
    – Switching to another theme

    Only thing that worked:
    – Added a new site to the network with another theme

    Can you please help me?

    Best regards

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Predrag – WPMU DEV Support

    (@wpmudev-support1)

    7 years, 6 months ago

    Hi @la-stria,

    Sorry to hear you’re having issues with Hustle 🙁

    Could you give me some more info about the issue you are having, are you unable to edit/create popups/slide-ins or they are not shown on frontend?

    Also, could you tell me a bit about your setup, which WP and PHP versions you are using and also which browser and OS (and their versions) are you using?

    Cheers,
    Predrag

    Thread Starter Martina Maurer

    (@la-stria)

    7 years, 6 months ago

    Heya

    Ah, yes. It’s just a frontend problem. They are not shown.

    PHP Version: 5.6.38
    WordPress Version: 4.9.8
    Hustle Version: 6.0.5

    I’m testing on Chrome (71.0.3578.80), Firefox (63.0.3), Internet Explorer (11.407.17134.0) and Edge (42.17134.1.0). None of them shop the currently active Slide-in.

    Could it be PHP is not in 7.2 yet?

    Thread Starter Martina Maurer

    (@la-stria)

    7 years, 6 months ago

    Updated to PHP 7.2 now. Still the slide-in is not shown in the frontend.

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    7 years, 6 months ago

    Hello @la-stria

    Hope you’re doing well!

    Would you please enable WordPress debug? Add these lines in the wp-config.php file:

    define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

    Please make sure that you insert these lines above /* That's all, stop editing! Happy blogging. */ in the wp-config.php file.

    Please refresh the front end, if there will be errors, these will be saved in the debug.log file inside the /wp-content/ directory.

    Please check the debug.log and let us know if there will be errors.

    Cheers,
    Nastia

    Thread Starter Martina Maurer

    (@la-stria)

    7 years, 6 months ago

    Good morning

    Thank you for your help. There is one error from a selfmade plugin and a lot of warnings and notices. I will fix the error and report back if this fixed my hustle problem as well.

    Cheers

    Martina

    Thread Starter Martina Maurer

    (@la-stria)

    7 years, 6 months ago

    Hi again,

    I fixed the error. Still have some warnings/notices from other plugins and wordpress core in the debug.log but nothing serious anymore. However hustle does still not show and the JS errors are still there.

    Uncaught ReferenceError: inc_opt is not defined
    at log-view.js:7
    at log-view.js:1

    Cheers

    Martina

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    7 years, 6 months ago

    Hello there @la-stria,

    hope you’re doing good today! 🙂

    Could you please send us an email to [email protected] using this template:

    Subject: “Attn: Dimitris”

    – link back to this thread for reference

    Keep in mind the subject line as ensures that it gets assigned to me.

    Warm regards,
    Dimitris

Viewing 7 replies - 1 through 7 (of 7 total)

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