Referral Link Broken

  • Resolved samleemc

    (@samleemc)


    8 months, 2 weeks ago

    When user generate the referral link, the link redirect the new user to a /cart, and the page will be display as a broken page, and do not guide the user for registeration or any followup steps.

    Is this the expected behaviour? Or Am I missing any setup?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Abhay-WP Swings

    (@wpssupport)

    8 months, 2 weeks ago

    Hello ,

    Thank you for using our plugin!

    In reference to your query, the referral link is redirected to Home page by default so please let us know if it is not redirecting you to home page.

    Best regards

    Thread Starter samleemc

    (@samleemc)

    7 months, 4 weeks ago

    @wpssupport As I mentioned in my ticket above, it is NOT redirected to the homepage, instead, it is being redirect to a /cart page. But since the customer didn’t have anything in the cart, the first page after a new user click the referral button will display an empty cart, which is awful.

    How can I fix this?

    Thread Starter samleemc

    (@samleemc)

    7 months, 4 weeks ago

    @wpssupport please check the screenshot below. it is captured from our staging site, and it is a brand new installation of the Points and Rewards plugin. The referral link is redirecting a new user to /cart page for no reason.

    Abhay-WP Swings

    (@wpssupport)

    7 months, 3 weeks ago

    Hello ,

    We request you to please connect with our support team so they can check your issue and assist you in resolving it

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Referral Link Broken’ is closed to new replies.