Refund

  • Resolved marcsantamariatomasa

    (@marcsantamariatomasa)


    12 months ago

    Good morning,

    On Wednesday, May 28, 2025, I purchased a subscription license for your W3 Total Cache Pro plugin.


    After running several tests, I found that it did not significantly improve my website’s performance, as it was already well optimized.

    Since I am still within the 30-Day Money-Back Guarantee period, I kindly request a refund for the purchase.

    I look forward to your response.


    Thank you for your attention.

    Best regards,

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    12 months ago

    Hello @marcsantamariatomasa

    Thank you for reaching out, and I am happy to help!
    This is a public form and should not be used for the disputes or refund requests, specifically because you do not want to share any sensitive information about your subscription
    Please reach out to us directly via the plugin in Performance>Support, or since I cannot find any subscription for your website, use this contact form and provide the subscription information.

    Thanks!

Viewing 1 replies (of 1 total)

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