Moderator
Yui
(@fierevere)
永子
@soulipsyz
Please contact plugin vendor/seller via their official support channel
for refunds and pro support.
For pro or commercial product support please contact the developer directly on their site.
This includes any pre-sales topics as well.
As the developer is aware, commercial products are not supported in these forums.
I am sure they will have no problem supporting you there.
@soulipsyz As mentioned above, please open a ticket to us so we can assist you with that:
https://woocommerce.com/my-account/create-a-ticket/
We’ll be happy to assist you there. 😉
There’ no way to process a refund with your new, terrible, plugin? MY CUSTOMER WANTS A REFUND AND I CANT FIGURE IT OUT!
What I’m saying is there’s no way to refund a customers payment, do you understand??
Hi @soulipsyz,
To refund a payment using WooCommerce Payments, feel free to check out the documentation at this link:
https://docs.woocommerce.com/document/payments/#section-8
If you run into an issue doing this though, as mentioned above please connect with us via a ticket directly to Woo Support here:
https://woocommerce.com/my-account/create-a-ticket/
