refund

  • Resolved Muhammad Dahab

    (@muhammaddahab)


    4 years, 3 months ago

    You purchased the plugin and noticed that you have a 30-day money-back guarantee

    Tried contacting you more than once and I haven’t used the plugin for more than 2 days

    Messages have been posted for two days and I have not received a response.

    If there were days when you did not work, why was it not written when buying?

    I want a refund please. You only purchased one license

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author fifu.app

    (@marceljm)

    4 years, 3 months ago

    Hi, @muhammaddahab.

    Sorry, there was a problem with the email. We’ll answer you in a few hours.

    Thread Starter Muhammad Dahab

    (@muhammaddahab)

    4 years, 3 months ago

    He refunded the money
    Thanks Marcel

    Thread Starter Muhammad Dahab

    (@muhammaddahab)

    4 years, 3 months ago

    It seemed to me that you were lying
    He told me the money was returned but it hasn’t arrived yet.

    I don’t care about $39 but I want to highlight my message to all your fans

    Plugin Author fifu.app

    (@marceljm)

    4 years, 3 months ago

    Hi, Muhammad Dahab.

    We’re not allowed to discuss that in ww.wp.xz.cn forum, but since your accusation is very serious, I will answer here.

    This is the information we got from Stripe:

    Refund initiated due to customer request
An Acquirer Reference Number (ARN) will be available in 1–3 business days.

It may take 5-10 business days for funds to settle.
Feb 20, 2022, 11:09 PM

    You should know it take a few days before receiving your money back, because there are many parts involved: we, Stripe, Visa/MasterCard, your credit card company, you… We also never received your money (it would take 30 days).

    If you don’t believe us, please talk to Stripe support.
    https://support.stripe.com/

Viewing 4 replies - 1 through 4 (of 4 total)

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