refund

  • Resolved cheaptest

    (@cheaptest)


    3 years, 7 months ago

    i am not able to input refund amount value in the order page to refund a customer money

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Pranav R.

    (@pranavrana89)

    3 years, 7 months ago

    Hello @cheaptest!

    I checked your screenshot; kindly note that this grayed-out section is auto-filled after you set the quantity of a product to be refunded or specify custom amount right next to the item name (as in the following screenshot).


    Image URL: https://d.pr/i/LpmrwM

    In case this doesn’t help, please send your site’s SSR and we’ll get back to you accordingly. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Best!

    Thread Starter cheaptest

    (@cheaptest)

    3 years, 7 months ago

    it worked thank you

    Saif

    (@babylon1999)

    3 years, 6 months ago

    Hello @cheaptest,

    I’m glad we were able to help! 😃

    I will go ahead and make the thread solved. If you have a few minutes, we’d love it if you could leave us a review: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

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