Refund Help! Urgent

  • Resolved dearlydiscardeddesigns

    (@dearlydiscardeddesigns)


    2 years, 9 months ago

    My account was automatically billed $192 an hour ago for reaching 101% of your pageview limit used. I want to request a refund, effective immediately. I have tried to submit a refund via the contact us feature, which sends me to this forum.

    Even though I was billed $192 automatically, my account is still listed as a basic plan.

    I have also read other topics on requesting a refund, which got me nowhere. Honestly, this is a massive headache. I want a refund and don’t want to go through a bunch of hoops to get it. I feel like you want folks to give up within the 14-day return policy to keep their money, and I refuse to do that. Please do the right thing and help me with my request for a refund.

    Again, please don’t tell me to use the contact me form because that’s not working for me. This is the only way I can do it; doing it this way also gives me a timestamp, which I may need to use if you don’t process my refund. I’m looking forward to a prompt and quick response from you.

    Shannon

    [email protected]

Viewing 1 replies (of 1 total)
  • Plugin Support Erica Franz

    (@ericakfranz)

    2 years, 9 months ago

    Hello 👋

    It looks like our team was able to assist with refunding your account already. If you can mark this topic resolved that would be great.

    Thank you so much for giving OptinMonster a try! If we can help with anything in the future please let us know. 😃

Viewing 1 replies (of 1 total)

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