Refund Problem (Negative Earning)

  • Resolved saragooph

    (@saragooph)


    6 years ago

    Hello,

    When testing the refund process in Dokan, everything seems to work correctly aside from the fact that when money is refunded from VENDOR, his SALES is deducted properly but his earning goes to NEGATIVE.

    Wont this be a problem?

    This is what he sees
    Click this.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Shohan Hossain Nabil – a11n

    (@sohanhossain)

    6 years ago

    Hello @saragooph,

    Thank you for posting your query to this forum. To debug this issue we need to check your site directly. I request you to contact us via the contact form of our official site and share your site details so that our support team can help you resolve the issue.

    Regards,

    madsonic

    (@madsonic)

    5 years, 12 months ago

    In the moment there seems to be a general Bug in Dokan …

    Refund or Partial Refund does not work from Vendor Dashboard and also not in WordPress Dashboard. After confirming the refund nothing happens. Even the Admin is not able to change the order / apply the refund.

    Rashed Ripon (a11n)

    (@rur165)

    5 years, 11 months ago

    Hello @madsonic ,

    Please contact us through support ticket with site details we will investigate your problem further.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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