Refund request table header not visible on table/mobile

  • chengzong

    (@chengzong)


    5 years, 8 months ago

    Hi, while testing out the plugin currently, I noticed that on the mobile mode, the table’s heading text disappears.

    The table heading that consists of the text ‘ID’, ‘Order’, ‘Product’, ‘Requested amount’ and ‘Status’ doesn’t appear when I am on mobile/tablet screen width.

    Is this an issue with the plugin or a theme issue? I’m currently on Astra Theme (by Brainstormforce) Version: 2.5.5.

    I’m also using YITH WOOCOMMERCE CUSTOMIZE MY ACCOUNT PAGE Version 2.6.4.

    I tried turning off Customize my Account plugin but the same issue still shows up.

    You will likely be able to replicate the issue by placing an order (select bank transfer as payment), and then subsequently once I set the order to Processing, you can request for a refund and see the issue.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter chengzong

    (@chengzong)

    5 years, 8 months ago

    I’ve switched over to the Twenty Twenty and Twenty Nineteen Theme and the same issue persists too.

    Thread Starter chengzong

    (@chengzong)

    5 years, 8 months ago

    Here’s a screenshot of the issue I’m referring to below…

    https://drive.google.com/file/d/1ePJ0YxlaW9yoBk-byJUuq1yAFP3bN1d6/view?usp=sharing

    I’ve also disable all plugins except for Woocommerce, and the issue also is present.

    • This reply was modified 5 years, 8 months ago by chengzong.
    Thread Starter chengzong

    (@chengzong)

    5 years, 8 months ago

    Realised that there was an update recently.

    Even so, the same issue is still occuring.

    The title does not show in front of details of order on the Refund Requests tab under the my-accounts page, when viewed on mobile.

    Only working when on a larger device or window size.

    Please check again or do let me know if you require any logs etc.

    Plugin Author YITHEMES

    (@yithemes)

    5 years, 8 months ago

    Hi there,
    Sorry for the delay.

    We are checking about this issue.
    As soon as possible we will let you know.

Viewing 4 replies - 1 through 4 (of 4 total)

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