Regarding Aplication or automatic ordering

  • Resolved n381

    (@n381)


    3 years, 8 months ago

    Hello, i’ve installed your plugin on developing website and it seemed okay by its features.
    Yet since last week it happened that web store i’m running has received on 2 events orders without completed payment and somehow by skipping entire checkout.
    I’ve also asked for the assistance on the official WooCommerce thread where they suggested to update WP/Woocommerce etc.
    Now, since aside of the regular Woocommerce and few commonly used add-ons, the web site i’m working on is using WP Crowd, your plugin, and it is actually changing some of the woocommerce framework processes. As this is must solve for the production website i have to find problem but without much ideas how it arise and can not replicate the problem ordering that happens with the following email details:

    We have finished reviewing/processing your donation.
[Donation #1866] (October 10, 2022)
Campaign	Quantity	Price
--- 		2 	         300€ 
Subtotal:	300€
Total:	0€

Thai Nguyen city
Thai Nguyen
Vietnam

    Do you recognize any detail that could confirm that this is WP Crowdfunding problem for Woocommerce shopping cart ?
    If this is not the your plugin problem, could it be some sort of remote application access or automatic ordering?

Viewing 1 replies (of 1 total)
  • largbasket

    (@largbasket)

    3 years, 7 months ago

    Dear @n381

    I am very sorry for the issue. Actually, we are using WooCommerce custom product for the campaign. Order, Payment, and other things are completely managed by WooCommerce, and the payment systems are managed by Payment Gateway also. So WooCommerce and your website Payment Gateway company can help you to fix the issue.

    Thank you

Viewing 1 replies (of 1 total)

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