Plugin Support
Jasmine
(@hyenokian)
Dear @ikwinder,
Thank you for the topic.
I want to mention, that the plugin is designed like this.
It is an accepted method to work with the IDs to avoid lots of problems.
Please let us know in what way the IDs are disturbing you. If you are facing any issues, we are ready to help you.
Anyways, the only way to reset/zero out the IDs is to totally remove the plugin and reinstall it again.
However, in this case, you will lose all the data.
Thank you.
Any other easy way to change IDs rather than removing the plugin because I have so much data added?
Plugin Support
Jasmine
(@hyenokian)
Dear @ikwinder,
Thank you for your response.
I want to mention, that at the moment, our plugin is designed like this and, there is no other option to change the IDs.
It is not recommended to make changes in the files of our plugin to avoid issues and conflicts.
However, if this case is crucial for you, and you have programming skills, we can let you know the direction of the file so that you can make your desired changes there.
Please contact us via this form for further discussion. Our customer care specialists are always ready to help you.
Thank you.
Sent. Also, can you please tell me an easy to import questions ?
Plugin Support
Jasmine
(@hyenokian)
Dear @ikwinder,
Thank you for your response.
Our Support Specialists received your request and answered it accordingly.
So, you can check your Inbox to find the answer.
As to the importing feature.
You can use the Export and Import questions feature of the plugin.
Please check out the following video for more info: https://www.youtube.com/watch?v=_lGi6PBamGg
By the way, as you are referring to the Pro version feature, please contact us via this form for premium support. Our customer care specialists will always be happy to help you.
Commercial products are not supported in these forums.
Thank you.
P.S. Please feel free to open a new topic each time you have new questions/problems so that the information can be accessible to other users as well.
