Registration Error

  • Resolved emotoro

    (@emotoro)


    8 years, 1 month ago

    Hi there,

    I was all set up and pleased with the plugin until I ran a test registration. Upon registration submission, the page did not redirect and no error message appeared. The email input, however, was highlighted in red. I tried several different emails and had the same issue. I did receive the application on the backend but do not want to discourage new affiliates with this error.

    I tested deactivating plugins and reactivating, noticing that when Yoast SEO is deactivated this doesn’t occur. I would really like to use both plugins, is there any way to resolve this problem?

    I have the newest version of the plugin.

    Thank you in advance! I can’t wait to start using the plugin 🙂

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    8 years, 1 month ago

    Hi,

    noticing that when Yoast SEO is deactivated this doesn’t occur.

    What Yoast SEO version are you running in your site?

    Regards

    Thread Starter emotoro

    (@emotoro)

    8 years, 1 month ago

    Yoast SEO Version 7.3

    Here is the link that it redirects too, though it is still registration page (w/ email highlighted in red):

    http://www.website.com/?action=submit&page_id=1712

    Plugin Support mbrsolution

    (@mbrsolution)

    8 years, 1 month ago

    Hi, can you Enable Debug mode. Then carry out another registration test. Once that is completed can you check the log file. Report back with any findings.

    Thank you

    Thread Starter emotoro

    (@emotoro)

    8 years, 1 month ago

    I have enabled debug mode, there were no errors. Please see below:

    [04/20/2018 11:16 PM] – SUCCESS : New Affiliate Registration
    [04/20/2018 11:16 PM] – SUCCESS : Sending an email to [website-email]
    [04/20/2018 11:16 PM] – SUCCESS : Email was sent successfully by WordPress
    [04/20/2018 11:16 PM] – SUCCESS : Affiliate application for
    [04/20/2018 11:16 PM] – SUCCESS : Sending an email to [affiliate-email]
    [04/20/2018 11:16 PM] – SUCCESS : Email was sent successfully by WordPress

    Both emails were successfully received. Although affiliate email title reads: “Affiliate application for” – any way I can edit the title or add my website name?

    Plugin Support mbrsolution

    (@mbrsolution)

    8 years, 1 month ago

    Hi, have you entered anything in the following fields under Settings -> General?

    Email name
    Email address

    Regards

    Thread Starter emotoro

    (@emotoro)

    8 years, 1 month ago

    Yes, both are filled out.
    Any suggestions for the registration issue?
    Thanks!

    Plugin Support mbrsolution

    (@mbrsolution)

    8 years, 1 month ago

    Hi, the log file is saying that the registration was successful. What this test done with Yoast SEO plugin deactivated?

    • This reply was modified 8 years, 1 month ago by mbrsolution.
    Thread Starter emotoro

    (@emotoro)

    8 years, 1 month ago

    Yoast SEO was activated for this test & I received the error mentioned earlier

    Plugin Support mbrsolution

    (@mbrsolution)

    8 years, 1 month ago

    I am wondering if this might have something to do with your e-mail client in your server? Have you spoken to your host about this issue?

    Maybe the following plugin easy-wp-smtp could help.

    Regards

Viewing 9 replies - 1 through 9 (of 9 total)

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