Hi Caroline,
Could you please share some screenshots with us to understand your issue better?
Thanks,
Hi,
Thank you for responding. Let me try to explain, will attach some screenshots for you to understand. Using the ‘Configure Plan + Signup Page’ I set up a membership registration, copied the shortcode, [arm_setup id=”1″], pasted the shortcode on a page to have a registration page for members. This page when viewed shows this.
Registration
Premium Membership
1000.00KSh
Subscription Membership plan
Select Your Payment Gateway
Bank Transfer
Lipa Na MPESA (Paybill Option)
Enter Business no: xxxxxxx
Enter Account no: xxxxxxxx
Transaction ID
Payment Summary
Your currently selected plan : Premium Membership, Plan Amount : 1000.00 KES
Coupon Discount Amount : 0.00 KES, Final Payable Amount: 1000.00 KES
Submit.
It excludes this information below.
Please Signup
* Username
* First Name
* Last Name
* Email Address
* Password
Strength: Very Weak
Submit.
Hope you understand what I am trying to say. The registration page should have the ‘Please Signup’ and ‘Payment details’ all together. But the info for ‘Please signup’ does not show up.
I don’t know what to do. Kindly assist me.
Kind regards,
Caroline.
Hello,
It may happens because you are already logged in and checking that page. OR you are admin user and checking that page.
Try to check in another browser where any user is not loggedin.
Thanks,