• Resolved goalguy

    (@goalguy)


    I am all of a sudden getting a forbidden error when a user uploads a file using the registration form.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Aswin Giri

    (@aswingiri)

    Hello @goalguy

    I tried the registration form on provided URL and everything seems to work fine on my end. If you still have this issue please try uploading a smaller file and see if you still experience the issue.

    Thread Starter goalguy

    (@goalguy)

    I tried the file you uploaded and it seemed to work. I also tried some other files around the same size and on the first attempt would get a “ERROR: FORBIDDEN” message but if I uploaded it again it would work.

    @goalguy

    Ask your web hosting support why you get this security message.

    Might be a bad .htaccess file, web hosting security software, File permissions etc

    • This reply was modified 4 years, 2 months ago by missveronica.
    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. 🙂

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)

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