• Resolved mikewhyatt84

    (@mikewhyatt84)


    Needing some assistance on our registration form. Unfortunately, for reasons beyond me it has stopped accepting applicants. When the user clicks submit it goes to the top of the form without providing any errors.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter mikewhyatt84

    (@mikewhyatt84)

    Update: The password fields no longer show on the registration form.

    Hi @mikewhyatt84

    We tested this on our testing site again, and we were not able to replicate the issue. Would you please export the form and provide us with the JSON file of the form?
    For this, please go to the User Registration > Settings > Import/Export > Import/Export Forms and export the respective form.

    Now, please visit https://wpuserregistration.com and share the JSON file via our live chat. We will then look into it and get back to you over this forum. We are asking you to do this to maintain privacy on this public forum.

    Regards!

    Hi @mikewhyatt84

    Would you please provide us with the log details? For this, go to User Registration > Tools > Logs. We will look into the details and proceed accordingly.

    Regards!

    Hi @mikewhyatt84

    We just checked on your registration form and registered a user again. We were unable to find any issues with the form. Also, the password field is showing on the form. Would you please let us know which version of the User Registration you are currently using?

    Regards!

    Hi @mikewhyatt84 ,

    Since we haven’t heard from you in a while, I’m going to go ahead and conclude this thread for now. However, if you have any further questions or if there’s anything else we can assist you with, please feel free to continue the conversation.

    Regards!

Viewing 5 replies - 1 through 5 (of 5 total)

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