Registration page on submit does nothing

  • Resolved beached9876

    (@beached9876)


    5 years ago

    I’ve had so much trouble with this login registration page. Originally it would throw up a Captcha code error. Now it just does nothing. People cannot register, you fill in all the details, hit submit and the form returns to blank and nothing is registered.
    No notification, no user profile created in the dashboard.
    Existing registered users cannot login, it throws up the captcha error code.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support sanjuacharya77

    (@sanjuacharya77)

    5 years ago

    Hi @beached9876,

    Thanks for writing in and we’re really sorry for the inconvenience caused. It seems that there is a conflict between the plugins. Please deactivate all other plugins except User Registration and see if it works or not. If everything works fine then you can activate other plugins one after another and do test registrations at the same time. This will let you know the cause behind the error.

    Let me know if it helps or not and I will get back to you.
    Regards!

    bambicoker77

    (@bambicoker77)

    5 years ago

    Hi, Me again with different login (couldn’t find the other one).

    I got the registration page to work with no other plugin on. HOWEVER, to login still isn’t working.

    I set up a staging site, I turned off every plugin and still it throws up a captcha error message when trying to login as a wholesale user.
    I even turned off the theme as well and still no luck, same error message.

    Plugin Support sanjuacharya77

    (@sanjuacharya77)

    5 years ago

    Hi @bambicoker77,

    Thanks for reaching to us with the details. Regarding the issue, we need to do proper debugging on your site why it is creating an issue on your end. So could you please contact the developer team from here: https://wpeverest.com/contact/ and someone from the team will get back to you.

    Best Regards!

Viewing 3 replies - 1 through 3 (of 3 total)

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