Hi,
Thanks for using our plugin and reaching out to us.
When you make a change in your product prices and manually reprocess your product feed those new prices definitely should end-up in your feed. When they do not end-up in your feed than either your feed did not update or you are looking at a cached version of your feed.
Did you make sure to clear the caching of your browser and any 3th party caching plugin you might be using?
Thank you for the fast reply
Ive disabled the caching plugin and opened the xml file on the fresh browser but it’s still showing wrong numbers
Can you please share with us
- The plugin debug.log URL so we can have a look at your feed configuration and if it updates properly? Instructions on how to retrieve the debug.log URL can be found here: https://adtribes.io/send-your-debug-log-to-support/
- The product feed URL itself
- Provide us with some examples of product ID’s that can be found in your product feed URL for which you believe prices are wrong?
Update:
The prices are fine now, I dont know what happened but it’s showing the right price now
Probably caching, anyhow good to hear the issue at hand is solved.
