Reject button won’t show

  • Resolved jack110033

    (@jack110033)


    2 years, 2 months ago

    Hi Everyone,

    We have a problem regarding the cookie banner. When you enter the website you get the cookie notification, and you have the choice to accept all or reject all. This is how it should be, and what happens on the English translation of the website. But when the website is in Dutch (/nl/) or German (/de/) the reject button disappears. We’ve already looked into the translation plugin, but everything seems to be okay here. Do you know if this is a common issue and how to fix it?


    Please let us know!

    • This topic was modified 2 years, 2 months ago by jack110033.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    2 years, 1 month ago

    Hi @jack110033,

    Greetings from CookieYes!

    We couldn’t replicate this issue on your site now. Could you please confirm whether this issue is still there?

    Plugin Support CookieYes Team

    (@cookieyesteam)

    2 years, 1 month ago

    Hi @jack110033,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)

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