• Resolved wci

    (@wci)


    Hi support team,

    I am getting this error displayed while adding a listing
    Array ( [errors] => Array ( [import_file_error] => Array ( [0] => Remote file is incorrect size ) ) [error_data] => Array ( ) )

    Please watch this video screen to see the failure live > https://www.screencast.com/t/ThgIla3nU

    According to the geodirectory support thread, the failure is related to your plugin and now I am asking for your help.

    The image optimizer return the filesize “0” and it results error “Remote file is incorrect size”.
    Ask for support to the owner of that plugin.

    Steps done to reproduce:
    1. Add listing url
    2. import data from facebook Url
    3. click on review and publish and then getting the error
    Array ( [errors] => Array ( [import_file_error] => Array ( [0] => Remote file is incorrect size ) ) [error_data] => Array ( ) )

    Looking forward to your help.

    BR, Alex

Viewing 1 replies (of 1 total)
  • Plugin Author Shane Bishop

    (@nosilver4u)

    Since I can’t view the support forum, and I have no idea why they think an image optimizer would return a size of 0, there’s not much I can do. However, I’ll do my best to help if you’ll contact me with more information from the thread here: https://ewww.io/contact-us/

Viewing 1 replies (of 1 total)

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