Hi Matt,
Thanks for contacting us! As requested, I have removed the indicated images from the Jetpack image cache.
However they are still present on the Substack CDN for example
And on the website itself
I recommend checking these and removing them from the website also.
Best,
Thank you so much!
For those second two, I don’t see them in the media library of the website. How can I remove them?
Hi @mattcbrown,
For those second two, I don’t see them in the media library of the website. How can I remove them?
To delete these images you will likely need to login to the server where your website is hosted via cPanel or FTP and delete them manually from the file system.
Your web-host support can help with this.
Best,
Hi Gaurav,
I went into the the cPanel, as you suggested, and removed the image. I am no longer seeing the first one, but the second one persists (the one with “screen shot” in the url. Additionally, I have a number of other files that need deleting from the Jetpack image cache:
https://i0.wp.com/contrarianthinking.co/wp-content/uploads/2020/09/media.png?fit=1456,440&ssl=1
https://i0.wp.com/contrarianthinking.co/wp-content/uploads/2023/06/Media-1.webp?resize=800,241&ssl=1
https://i0.wp.com/contrarianthinking.co/wp-content/uploads/2021/02/765a2110-e162-4a93-8cd3-fdf65e2871db_900x527.jpeg?fit=900,527&ssl=1
https://i0.wp.com/contrarianthinking.co/wp-content/uploads/2023/03/usedto.jpeg?resize=800,468&ssl=1
https://i0.wp.com/contrarianthinking.co/wp-content/uploads/2020/04/need.jpeg?fit=640,640&ssl=1
https://i0.wp.com/contrarianthinking.co/wp-content/uploads/2021/12/White-and-Black-Basic-Presentation-Template.png?resize=680,383&ssl=1
Thanks for any help/assistance you can provide.
Hi @mattcbrown
Thanks for attaching those! I have confirmed that those were fully cleared and removed from our CDN (including the one with the screenshot URL, be sure to clear your browser’s cache to see that reflected).
Do let us know if there’s anything else missing.
Hey there, @mattcbrown,
You seem all set, so I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!
I have a images that I have removed from media library and also from cpanel but there are still showing at i0.wp.com URLs.
https://i0.wp.com/www.gradnagori.hr/wp-content/uploads/2022/04/Gospodari_rata.jpg?resize=150,150&ssl=1a
Thanks for any help