Remove restrictions

  • hakonzen

    (@hakonzen)


    4 years, 3 months ago

    Hi! We had this pace restriced, (kulsaasterrasse.no/intern-informasjon/) but we need to set the restrition on another page. But no matter if the lock symbol is green og red, the page is restricted. The page it built wit Divi, and was re-designed some time ago, and if there was set a short code on the page originally, it is not possible to find now

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Chad Butler

    (@cbutlerjr)

    4 years, 3 months ago

    Are you serving a cached version of the page? Try clearing your cache.

    Thread Starter hakonzen

    (@hakonzen)

    4 years, 3 months ago

    Hi Chad
    All cache in theme and browser is cleared, also tried incognito mode – this is not the problem

    Plugin Author Chad Butler

    (@cbutlerjr)

    4 years, 3 months ago

    if there was set a shortcode on the page originally, it is not possible to find now

    If it wasn’t a cache issue, then that would have been my next question – if there was a shortcode used.

    Some people use the existing shortcodes in ways that either they don’t need to, or in ways that weren’t intended. So I’d look at the content to see if they are using shortcodes in one of the following ways:

    [wpmem_logged_in]this would be restricted to only logged in users[/wpmem_logged_in]

    OR

    [wpmem_form login]This is content that shows only if logged in[/wpmem_form]

    If it’s either of these, then the content is not blocked by setting page restriction. Rather, it’s being manually blocked by virtue of using a shortcode to restrict it.

Viewing 3 replies - 1 through 3 (of 3 total)

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