• Resolved sipakmarcin

    (@sipakmarcin)


    Hi,
    I’m looking for assistance in removing the <span></span> tags from product titles. These tags appear between the product title and the attributes selected by the customer. I’m using Klaviyo for WooCommerce to manage email communications, and the product titles with these span tags are being sent in the emails. How can I remove them?

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  • Plugin Author klaviyo

    (@klaviyo)

    Hello, you can remove the <span></span> tags from your email message by using a django filter when referencing the event data in the template: {{ event.ItemNames|striptags }}. Feel free to contact Klaviyo Support and share the email template if you need further assistance!

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